What can we help you with?

Payment & Order

Do you have a minimum order quantity?

No, we offer flexible MOQ based on product type and market needs. Contact us for details.
How fast can you ship orders?

Most orders are processed within 7 working days, depending on quantity and destination.
Can multiple discount codes be applied to the same product at the same time (for example, a discount code + automatic discount)?

During events and sales, the checkout system will automatically apply the largest discount entered/available
Why am I not able to use the referral code I have?

Customers who use a referral code must meet the following conditions:

  • Be a new customer
  • Use a referral code still within its validity period
  • Use a referral code that hasn't been redeemed yet 
What payment methods are supported? Can I pay using other payment methods?

1.We accept these methods of payment : PayPal, MasterCard, Visa credit card, Apple Pay.

2.Payment by credit card : We accept MasterCard, Visa credit card, American Express, Discover, Apple Pay.

All payments are accepted through a secure Stripe gateway.
How to cancel my order?
  1. Log in your website account.(Please kindly register an account if you don’t have one.)
  2. Please choose the order you want to return in “My account” page.
  3. Please click “Cancel Order”, select the reason and confirm it.

*Please kindly note that cancellation of orders only for unfulfilled orders. 

Service

Do you offer customized packaging service?

Yes, customized packaging services are available for bulk orders.
What certifications do your products have?

All WOWATT products comply with CE, UL, RoHS, and EU ERP directives.
What services do you offer?

Quick reply with professional and sincereattitude within 24 hours.
How long is the product warranty?

1-year guarantee for all our products.
What payment methods are supported? Can I pay using other payment methods?

1.We accept these methods of payment : PayPal, MasterCard, Visa credit card, Apple Pay.

2.Payment by credit card : We accept MasterCard, Visa credit card, American Express, Discover, Apple Pay.

All payments are accepted through a secure Stripe gateway.

Energy-Efficient Lighting

Why Energy-Efficient Lighting Matters?

💰 Lower Electricity Bills – LED lights use up to 80% less energy than traditional bulbs.

♻️ Eco-Friendly – Reduced energy use = smaller carbon footprint.

💡 Longer Lifespan – Fewer replacements needed = less waste and more value.

🔋 Perfect for Off-Grid or Cordless Use – Especially important in portable or rechargeable lamps.
Why Choose LED？

Always choose LED bulbs or fixtures over incandescent or CFLs. They’re brighter, cooler (literally), and last much longer.
Why Look at Lumen Output, Not Just Wattage?

Wattage measures power use; lumens measure brightness. Choose the right lumen level for the room, not just the lowest watt.
Why Choose Dimmable Lights？

Dimmable lights let you reduce energy use when full brightness isn’t needed.

🔆 WOWATT’s stepless dimming feature gives you full control — from 10% to 100%.
Why Choose Adjustable Color Temperature Matters

Energy-efficient lighting doesn’t mean cold or harsh light. Choose:

  • 3000K Warm White – Cozy, relaxing
  • 4000K Natural White – Balanced, everyday use
  • 6000K Cool White – Bright, energizing

Let's Work Together,

We Would Love To Hear From You!